Dental Office Receptionist
425 Dental – Issaquah, WA
425 Dental is searching for a Receptionist to join our dental family. The ideal candidate will be willing to work together closely in order to provide our community with the highest quality dental care possible in a safe, friendly environment.
At 425 Dental, we believe that culture is one of the most valuable assets for a dental practice to foster. We have always strived to act as good caretakers of our company culture since day one, as it is not something that can be replicated. Building an ideal culture for our team and our community is paramount, and as a leader in providing comprehensive dental care, 425 Dental is in the unique position to continue doing so. Hard work, dedication, and respect are all elements that we hold in high regard.
By laying out our culture for all to see, we hope to attract those who are inspired by it. With a community of like-minded individuals, we can continually achieve greater heights day after day – while deterring those who may not be willing to commit to the level of dedication that we all hold ourselves to. We hold our standards in high regard and refuse to cut corners, as we truly operate with a sense of dedication to our community.
The Receptionist will primarily be focused on creating a good first impression and greeting patients as they arrive, handling the creation, confirmation, and completion of appointments, and performing general office duties. They are responsible for being knowledgeable and efficient in scheduling, utilizing dental software to gather and document information, and providing excellent customer service.
-Greet and direct patients upon arrival
-Schedule new appointments when requested
-Confirm appointments, as well as handle cancellations or rescheduling via phone calls
-Verify, complete, and file patient insurance claims
-Quickly learn and effectively utilize dental software
-Maintain digital patient document archive
-Manage office supply inventory
-General office duties as required
-Provide a friendly attitude to create a welcoming environment for all patients and guests
-Positive Attitude: Some days are more challenging than others. The ability to keep a smile on your face, and attend to the needs of the patient so they have a safe and comfortable appointment is key. Our attitudes are reflective in our work, and 425 Dental prides itself on maintaining a friendly, comfortable atmosphere for its patients.
-Adaptive: The ideal candidate is someone who can roll with the proverbial punches. The dental field is regularly changing, and the ability to change alongside and adopt modern techniques and solutions is critical. 425 Dental regularly adopts the latest in dental technology and methodology, and the ideal candidate will be ready and willing to accommodate.
-Dependable: A solid recall program and upwards of 100 new patients each month keeps our schedule busy. By consistently having a full team in the office, we can best accommodate appointment requests and patient needs. The ideal candidate can be relied on to fulfill their duties, actively work on improving their shortcomings, and working closely with the entire team to create the ideal environment for both patients and one another.
425 Dental delivers a comprehensive dental care philosophy that covers every aspect of dentistry and integrates it all with specialty dental care. We have assembled a team of skilled dental care providers in order to provide all the services that our community needs in a single, convenient location.
425 Dental was founded by Dr. Oleg Shvartsur, a graduate of the University of Washington School of Dentistry. Dr. Oleg leads by example and sets the standard for 425 Dental’s commitment to the community via his dedication to continuing education, faculty at UW Dental School, as well as various charitable efforts to support those in need throughout King County.
425 Dental employs over 40 full-time employees in-office, 3 full-time doctors, and 5 in-house specialists that work in our Specialty Care Clinic across the hallway. We are currently open Mondays – Fridays, with no weekend days. We are open no later than 5 pm Monday through Thursday, and end the day early on Fridays at 2 pm.
We love growth – both expanding our team and seeing our team members make new strides in their skills and careers. We offer experience in any field in dentistry, either clinical or administrative, as we have in-house specialists and do ALL aspects of dentistry by the best providers in our area.
Check out this brief video by Dr. Oleg, CEO/Founder of 425 Dental about joining our team: https://youtu.be/r3xfSkAQuPM
We are dedicated to safety in our office, providing exceptional dental care in an environment that is welcoming, comfortable, and supportive. As such, all 425 Dental staff members are provided the proper PPE needed in order to protect each other and our patients from the spread of infectious diseases, especially COVID-19. Providers in our office are supplied with CDC-approved respirators and face shields, while other team members are provided appropriate face masks that must be worn at all times inside the office. 425 Dental has worked hard to gain the trust of the Issaquah community over the last several years, and strives to prove that trust well placed in our efforts to combat COVID-19.